Commercial sales strategy, customer experience, client relationships, and networking for restoration businesses.
The generator move was never about generators. Seven more trades get called in a commercial loss before the restorer does — plumber, roofer, fire alarm, janitorial, landscaper, pest control, IT — and for each one: the door-opener question to ask the building, and the wedge that makes you the second call.
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The motor I had to change was on a gas-fired M20, and the M20 was on the bottom of a
Direct answer. The commercial plumber already has the leak call. The way I see it, your job is to be
Direct answer. If you run a restoration shop, the contract security company is often your first eyes on an after-hours
Direct answer. The janitorial crew is already in the building when the pipe lets go. They make the first call
Direct answer. Commercial pest techs already have keys to the kitchens, hospitals, food plants, and mechanical rooms a restoration contractor
Direct answer. A commercial grounds crew is already on the property every week, so they see the pooling, the irrigation
Direct answer. The tag on a fire extinguisher is a census of the building — who is allowed inside on
Direct answer. The fire department is not the first phone that rings. The monitoring center is. When a commercial panel
Direct answer. Ask about the backup generators on commercial buildings in your town. That question gets you in front of